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June 2017

Providing Constructive Criticism –

June 14, 2017 @ 8:30 am - 12:30 pm
Unnamed Venue, 56th Avenue and 275th
Langley, BC V4B 5J2
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Being criticized is never fun. People in positions of authority, however, need to effectively deliver constructive criticism. Feedback that is not delivered well can cause dire results. Learn the basic characteristics of constructive criticism.             Constructive Criticism Be specific: Focus on specific actions, and do not bring in personal perceptions. Address controllable professional issues: Do not bring up personal shortcomings or issues that the recipient cannot change. Provide criticism early: Do not allow problems to…

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April 2020

Negotiate like a pro

April 21 @ 1:30 pm - 5:00 pm

Negotiate like the professionals and move your business forward April 20, 2020 @ 8:30 am - 3:30 pm $325 Group Rates available Benefits from this course:  Improved business results, outcomes, and profitability; reduced unnecessary compromise and needless price discounting; and improved organizational and personal performance. Learning Outcome Identify the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Apply basic negotiating concepts Lay the groundwork for negotiation Identify what information to share and what to keep…

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Happy Customers – Stronger Bottom Line

April 30

Don’t lose another Customer (6 hour session) April 30,2020 @ 9:00 am - 3:30 pm $250 Customer Service is what separates companies that thrive from those that fail. This is why it is imperative that businesses invest in quality customer service training programs. Learning Outcomes: Recognize how attitude affects customer service Identify customers’ true needs with empathetic listening Use outstanding customer service to generate return business Provide outstanding customer service over the phone Deal with difficult customers Know when to draw the line…

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May 2020

Grow your Team, Grow your Profits

May 2

Nurture your Team and watch it Grow Up May 2, 2020 @ 9:30 am - 4:00 pm $345 Learn to identify individual strengths and opportunities to build an effective team, and how to overcome the 5 dysfunctions of your team. Bring your team to apply what you learn and grow together. Best to learn this offsite so you can all concentrate. + GOOGLE CALENDAR+ ICAL EXPORT Details Date: May 2, 2020 Time: 8:30 am - 4:00 pm Cost: $245 Organizer Hi Q Training Email:…

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End Bullying

May 26 @ 8:00 am - 2:00 pm

tired of being told “You don’t listen”, or “You’re a bully”? May 26, 2020 @ 8:00 am - 2:00 pm $400 Advance your communication competencies and interpersonal skills. Improve your Listening Skills; Review your Personality Style, find your Fit; Learn how to be more Assertive; Communicate your Ideas with Clarity   we can do this in two early shifts at your workplace

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May 30 @ 8:30 am - 3:30 pm

INTERPERSONAL SKILLS May 30, 2020 @ 8:30 am - 3:00 pm $399  Group Rates apply Improve navigation between different personality types, different generations and genders; more favourable outcomes from your influential tactics. Learning Outcomes: See the difference between hearing and listening Improve the verbal skills of asking questions and communicating with power Identify what non-verbal communication is and how it can enhance interpersonal relationships Identify the skills needed in starting a conversation, moving a conversation along Recognize how the use of facts…

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June 2020

Resolve Conflict

June 2 @ 9:30 am - 3:30 pm

How productive is this team when they cannot resolve their conflicts? Increase your comfort level for conflict to increase higher levels of creativity, more sustainable solutions. Learning Outcomes Manage Your Emotions Review the symptoms of conflict Assess conflict styles Add flexibility to your communication patterns Attain commitment over compliance Improve problem solving Includes TKI assessments and resource E- booklet. + GOOGLE CALENDAR+ ICAL EXPORT Details Date: June 2, 2020 Time: 8:30 am - 3:30 pm Cost: 349$   Organizer HiQ Training…

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September 2020

get Yourself Through Covid 19

September 2 @ 10:00 am - 12:00 pm
Burnaby, BC V3N4R6 Canada + Google Map

A dozen things you can do, while physically isolated, to get ready for your next chapter.   Over 6 weeks, starting Sept, 2020 we will connect for 2 hours each week (total 12 hours) and review thoughtful ways to survive this pandemic and thrive with these gifts:  more clarity about your strengths, more resilience and optimism. Join Judith McLean, popular corporate trainer and a veteran career coach, who can help co-navigate your return or find a new place to land.  Open…

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Plan a Prosperous, Healthy and Meaningful Future

September 14 @ 9:30 am - 11:30 am
from your computer, Canada + Google Map

Let's explore some ideas to customize your Retirement Transition. Change to a career you love; Start a side business; slash your expenses; Refocus your job; Get rid of the worst parts of your job and work part time; Negotiate a phased retirement; Open the door to Revolving Retirement and come back periodically; Take a Standard Retirement but become a Consultant in your Field.

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October 2020

Relationship Improvement

October 6 @ 1:30 pm - 4:30 pm

Want to increase your CREATIVITY, INNOVATION, better PROBLEM SOLVING, improve DECISION MAKING with faster implementation? Join us for our fall series 6 hours (over 2 sessions) in person and on line coaching to follow to help you improve your relationships, personally and professionally. Cornerstone creates an open atmosphere in which people can solve problems. A process of self-discovery using experiential methods and FIRO instruments helps people learn about their behaviour, Feelings, Esteem   Come learn The HUMAN ELEMENT Cornerstone course this fall, in person and, for…

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