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Hi Q TrainingHi Q Training
Hi Q TrainingHi Q Training
  • Who We Are
    • About Hi Q
    • Judith McLean, Trainer
    • Our Clients
    • Testimonials
  • What We Do
    • Professional Development
    • Training Tools
    • Partners
  • Training
    • Business Ethics Skills
    • Coaching & Mentoring
    • Communication Strategies
    • Conflict Resolution Course
    • Customer Service
    • Emotional Intelligence
    • Employee Motivation Workshop
    • The Human Element
    • Interpersonal Skills
    • Leadership Training
    • Negotiation Skills
    • Succession Planning
    • Supervising Others
  • Courses
    • Career Change
    • Safe & Supportive Workplaces
    • Team Building
    • Training
  • Resources
    • Events
    • Blog
  • Contact
  • 604 313 9955

Conflict Resolution Course

Conflict ResolutionWherever two or more people come together, there is the possibility of discord. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

At the end of this workshop, participants should be able to:

  • Clarify what conflict and conflict resolution mean
  • Identify all six phases of the resolution process
  • Recognize the five main styles of conflict resolution
  • Adapt the process for all types of conflicts
  • Break out parts of the process and use those tools to prevent conflict
  • Use basic communication tools, such as the agreement frame and open questions
  • Use basic anger and stress management techniques

Talented, Trusted Workplace Training Solutions

Hi Q Training offers Conflict Resolution workshops amongst a variety of Other Training Courses.  Contact us if you’d like to discuss how we can tailor training for your workplace.  We raise productivity and relationship quotients, one team at a time.

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Workplace Diversity

Safe & Supportive Workplaces
$77.00 {+GST}
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Social Intelligence

Safe & Supportive Workplaces
$77.00 {+GST}
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Stress Management

Safe & Supportive Workplaces
$77.00 {+GST}
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Assertiveness and Self Confidence

Safe & Supportive Workplaces
$87.00 {+GST}

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