Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts have been around since at least the 1900′s, but the term was first introduced by Wayne Payne in 1985.
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Recognize, use and manage your emotions.
- Verbally communicate your emotions with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.
Talented, Trusted Workplace Training Solutions
Hi Q Training offers Emotional Intelligence workshops amongst a variety of Other Training Courses. Contact us if you’d like to discuss how we can tailor training for your workplace. We raise productivity and relationship quotients, one team at a time.