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April 30, 2014 By Judith McLean Leave a Comment

The Human Element

The Human ElementPart Two: Organizational Solutions – Enhancing Group Productivity

Understanding how teams work

  • How compatibility among people affects productivity
  • Rigidity, the enemy of teamwork
  • Working with differences
  • Effectively working with the stages of team development

Skills-building—teamwork

  • Team formation
  • Clarifying team structure
  • Optimizing team functioning through dialogue and feedback
  • Working through difficult conversations and interpersonal conflict

Skills-building—one-on-one

  • Performance improvement through conversation
  • Getting away from evaluation that produces defensiveness
  • Using a common language to resolve issues and stay flexible
  • Improving relationships with simple action steps

Group decision-making

  • Incorporating everyone’s expertise, creativity, and intelligence
  • What “buy-in” really means
  • Getting rid of blocks that prevent implementation
  • The “Yes” Method

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