Part Two: Organizational Solutions – Enhancing Group Productivity
Understanding how teams work
- How compatibility among people affects productivity
- Rigidity, the enemy of teamwork
- Working with differences
- Effectively working with the stages of team development
Skills-building—teamwork
- Team formation
- Clarifying team structure
- Optimizing team functioning through dialogue and feedback
- Working through difficult conversations and interpersonal conflict
Skills-building—one-on-one
- Performance improvement through conversation
- Getting away from evaluation that produces defensiveness
- Using a common language to resolve issues and stay flexible
- Improving relationships with simple action steps
Group decision-making
- Incorporating everyone’s expertise, creativity, and intelligence
- What “buy-in” really means
- Getting rid of blocks that prevent implementation
- The “Yes” Method
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