Ever since professional groups began collecting data on the following topics, the trends have remained unchanged:
- 80 percent of employees who quit their jobs report that they leave managers, not jobs
- 90 percent of those who quit report that a lack of appreciation and respect leads to their decisions to leave
- 80 percent of all ethics complaints are about the harassment or abuse of others; only 20% allege the misuse of organizational resources
- 90 percent of the measured difference between high and medium performers in organizations is accounted for by qualities such as empathy, interpersonal skills, and social responsibility shown by the high performers
The behaviors or conditions that are identified by these statistics relate to the presence (or absence) of emotional intelligence. Among managers, research consistently shows that variables such as IQ, experience on the job, and educational level do not differentiate between the best and the worst. What is fundamental to being an effective leader is emotionally effective behavior, or skill across multiple Emotional Competencies. Those leaders with this high degree of emotional intelligence consistently outperform those without it.
Hi Q Training has a special $295 per person workshop on Emotional Intelligence (Includes online EQ assessment) scheduled forSunday July 19, 2015 from 09:30 to 1:30 in S Surrey