Hi Q Training

Talented Trusted Training Solutions — 604-313-9955 |info@hiqtraining.ca

  • Who We Are
    • About Hi Q
    • Judith McLean, Trainer
    • Our Clients
    • Testimonials
  • What We Do
    • Training Course Options
    • Training Tools
    • Partners
  • Resources
    • Events
    • Blog
  • Contact

August 15, 2014 By Judith McLean Leave a Comment

Who are your stakeholders?

minerOrganizational Stakeholders

 

Stakeholder Nature of the Stakeholder Claim
Shareholders Participation in distribution of profits, additional stock offerings, assets on liquidation; vote of stock; inspection of company books; transfer of stock; election of board of directors; and additional rights as have been established in the contract with the corporation
Employees Economic, social and psychological satisfaction in the place of employment. Freedom from arbitrary and capricious behaviour on the part of company officials. Share in fringe benefits, freedom to join union and participate in collective bargaining, individual freedom in offering up their services through an employment contract. Adequate working conditions
Customers Service provided with the product; technical data to use the product; suitable warranties; spare parts to support the product during use; R & D leading to product improvement; facilitation of credit
Creditors Legal proportion of interest payments due and return of principal from investment. Security of pledged assets; relative priority in event of liquidation. Management and owner prerogatives if certain conditions exist with the company (such as default of interest payments).
Suppliers Continuing source of business; timely consummation of trade credit obligations; professional relationship in contracting for purchasing, and receiving goods and services
Unions Recognition as the negotiating agent for employees. Opportunity to perpetuate the union as a participant in the business organization.
Competitors Observation of the norms of competitive conduct established by society and the industry. Business statesmanship on the part of peers.
Governments Taxes (income, property, and so on); adherence to the letter and intent ofpublic policy dealing with the requirements  of fair and free competition; discharge of legal obligations of businesspeople and business organizations; adherence to anti-trust laws.
Local Communities Place of productive and healthful environment in the community. Participation of company officials in community affairs, provision of regular employment, fair play, reasonable portion of purchases made in the local community, interest in and support of local government, support of cultural and charitable projects.
General public Participation in and contribution to society as a whole; creative communications between governmental and business units designed to reciprocal understanding; assumption of fair proportion of the burden of government and society. Fair price for products and advancement of the state-of-the-art technology that the product line involves.Source: from Sims, RR Ethics and corporate social responsibility. Why giants fall ©2003.

 

You will want to identify your stakeholders’ needs.

Their interests may be primary (customers, investors, employees, suppliers) with a direct stake in the organization’s success or failure.  Secondary stakeholders (social pressure groups, media, trade bodies) have an indirect stake in the organization..

Owners have legal interests, while suppliers do not.  A board of university trustees typically wields more power than faculty or students.

 

Filed Under: Uncategorized

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Connect with HiQ Training

  • Facebook
  • LinkedIn
  • Twitter

Latest Blog Posts

  • RETIRE ON PURPOSE. Not sure what to buy a friend who wants to retire? Pay me $Age or $85
  • Have you got a plan post Covid 19? Want a hand to work on the next chapter?
  • Happier Customers, Stronger Bottom Line
  • Our Commitment to You
  • Judith’s new Bio
"Thank you for your professionalism. Coming up with our own Vision Statement was paramount. I felt very comfortable and safe." –TS, 2013
"Thank you for having empowered me to be more patient and understanding toward other people’s behaviour. –WM, 2013'
"Really enjoyed the class. Judith's in-depth knowledge of adult education keeps everyone engaged. She stimulated my personal growth." -TM, 2012

Copyright © 2021 Site by Spark Gaia