How productive is this team when they cannot resolve their conflicts? Increase your comfort level for conflict to increase higher levels of creativity, more sustainable solutions. Learning Outcomes Manage Your Emotions Review the symptoms of conflict Assess conflict styles Add flexibility to your communication patterns Attain commitment over compliance Improve problem solving Includes TKI assessments and […]

"Time can be a retiree's worst enemy because the days all seem to run together without structure or goals." Maryanne Vandervelde

In session 1 and 2, you've looked at behavioural indicators of uncivil behaviours, identified proper use of political correctness, and respectful manners; diagnosed the causes of uncivil behaviour; and improved your conflict resolution strategies to create a civil working environment.   In Session 3, we will create procedures to systematize civil behaviour, using various tools […]