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Happy Customers – Stronger Bottom Line

April 30, 2020

$250

Don’t lose another Customer (6 hour session)

April 30,2020 @ 9:00 am – 3:30 pm

$250

Customer Service is what separates companies that thrive from those that fail. This is why it is imperative that businesses invest in quality customer service training programs.

Learning Outcomes:

Recognize how attitude affects customer service

Identify customers’ true needs with empathetic listening

Use outstanding customer service to generate return business

Provide outstanding customer service over the phone

Deal with difficult customers

Know when to draw the line on abusive customers

Includes personality assessment and how to approach different personalities

Details

Date:

April 30, 2020

Time:

9:00 am – 3:30 pm

Cost:

$250

Organizer

Hi Q Training

Email:

info@nullhiqtraining.ca

Website:

www.hiqtraining.ca

 

Details

Date:
April 30, 2020
Cost:
$250